Grievance Cell
Commitment to Transparency & Accountability
At Chandramukhi Memorial Foundation Trust, we uphold the principles of integrity, transparency, and ethical governance in all our activities. We believe that accountability is fundamental to public trust, and we are committed to addressing concerns, suggestions, or grievances with fairness and prompt attention.
Our Grievance Cell has been established to ensure that all stakeholders — beneficiaries, volunteers, donors, partners, employees, and members of the public — have a clear and accessible channel to communicate their concerns.
📌 Purpose of the Grievance Cell
The Grievance Cell is designed to:
- Receive and address complaints or concerns related to Trust activities
- Ensure transparency in program implementation and fund utilization
- Maintain ethical standards in operations
- Protect stakeholder rights and dignity
- Strengthen institutional credibility through responsive governance
📝 What Can Be Reported?
You may approach the Grievance Cell regarding:
- Program implementation concerns
- Financial transparency or fund utilization queries
- Volunteer or staff conduct issues
- Partnership-related matters
- Suggestions for improvement
- Any issue affecting beneficiaries or stakeholders
All grievances are handled confidentially and impartially.
⚖ Our Commitment
We assure:
- Fair and unbiased review of every complaint
- Respect for confidentiality and privacy
- Timely acknowledgment and response
- Appropriate corrective action where necessary
The Trust Board periodically reviews grievance reports to ensure continuous improvement in governance and service delivery.
📧 How to Submit a Grievance
You may submit your grievance through:
Email:
contact@cmfoundation.org
chandramukhimemorialfoundation@gmail.com
(Please mention “Grievance” in the subject line.)
You may also write to us at our registered office address mentioned in the Contact section.
🌿 Institutional Responsibility
Our commitment remains unwavering:
Empowering Humanity. Enriching Generations. Sustaining the Future.
“ज्ञानम् आरोग्यम् सेवा स्वावलम्बनम् — राष्ट्राय”
Through transparency and accountability, we strive to build trust, strengthen relationships, and uphold the values upon which this Foundation was established.